Frequently Asked Questions
LIST OF ANSWERS
Reservation should be made at least 24hr in advance.
Card is charged at the end of each trip
We operate 7 days a week from 9am-2am
Cancelation fee of $10 is applied to a Customer account if customer fails to show 15 min after schedule trip.
Yes, Pets are allowed to travel with customer.
Yes, all of our drivers have to pass a Md State approve background check.
You will be notified when car is in transit and again when it has arrived.
Hawk is a licensed PSC operator.
Yes, digital wallets are allowed to make payment
Yes we have a refund policy, time of refund will be based on your financial institution.